Network | DOCSIS | Bad Timing Offset

Bad timing offset detected for Cable Modem

Symptoms

Todo

Describe Network | DOCSIS | Bad Timing Offset symptoms

Probable Causes

The cable modem is not using the correct starting offset during initial ranging, causing a zero, negative timing offset to be recorded by the CMTS for this modem. The CMTS internal algorithms that rely on the timing offset parameter will not analyze any modems that do not use the correct starting offset. The modems may not be able to function, depending on their physical location on the cable plant.

Variables

Name Description
mac Cable Modem MAC
sid Cable Modem SID
offset Time offset

Alarms

Opening Event for Network | DOCSIS | Bad Timing Offset